Privacy Policy
At Ammoura, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, place an order, or contact us.
1. Information We Collect
We collect personal information that you provide when using our website, making a purchase, or contacting us. This may include:
- Name
- Address
- Phone number
- Email address
- Payment details
- Any other information necessary to process your order or request
Additionally, we automatically collect certain data when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
2. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Communicate with you regarding your orders, queries, or customer support requests
- Enhance and personalise your experience on our website
- Improve our products, services, and website functionality
- Send marketing communications if you have opted in to receive them
We may share your data with trusted third-party service providers who assist us in business operations such as payment processing, shipping, and customer service. Additionally, we may disclose your information if required by law or to comply with legal obligations.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect data on how you interact with our site. These technologies help us:
- Analyse website traffic and user behaviour
- Improve site performance and functionality
- Provide personalised content and recommendations
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain website features.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, use, or disclosure. However, while we strive to safeguard your data, we cannot guarantee complete security when transmitting information over the internet.
5. Third-Party Links
Our website may contain links to external websites operated by third parties. Please note that we are not responsible for the privacy policies or practices of these websites. We recommend reviewing their privacy policies before providing any personal information.
6. Children’s Privacy
Ammoura’s website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child has provided us with their data, please contact us at [email protected], and we will take appropriate action.
7. Your Rights
You have the right to:
- Access, update, or delete the personal information we hold about you
- Opt out of receiving marketing communications
- Request information about how we process your data
To exercise these rights, please contact us at [email protected].
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website after updates signifies your acceptance of the revised policy.
For any questions regarding this Privacy Policy, please contact us at [email protected].